Core Management Positions

Below we provide job descriptions for our core management positions and ideal applicant profiles for which we have frequent openings throughout the FINCA network as we grow and expand around the world. If you wish to apply for any of our positions, please click here.

Chief Executive Officer (CEO)
Chief Operating Officer (COO)
Chief Financial Officer (CFO)
HR Manager
IS Manager
In-house Legal Counsel
Internal Audit Manager

Chief Executive Officer (CEO)
The CEO is the Managing Director of the affiliate and directly responsible for the day-to-day management of the affiliate. This includes direct responsibility for the management of the economic and human resources of the affiliate, its operational and financial performance, as well as the development of its institutional capacity. In all his/her activities, s/he will be guided by the principle of good stewardship for FINCA and its mission, responsibility and accountability to FINCA and its authorized agents and bodies. In order to fulfill his/her tasks, s/he will provide best-practice leadership vis-à-vis the employees of the affiliate; s/he will manage and will adequately and efficiently employ human and other resources in the affiliate, as well as make adequate and efficient use of resources available within FINCA (FINCA International Headquarters, Regional office, other FINCA affiliates) and externally (outside FINCA). He/she will:
- Ensure high quality financial services to the clientele, and maximize outreach to the target group in a sustainable way,
- Implement best-practice corporate governance, management, organizational structure and procedures, staff development, financial management, and risk management principles,
- Ensure compliance with the Charter/bylaws of the affiliate; FINCA and affiliate policies, procedures, plans and agreements; decisions of affiliate governing bodies as well as headquarter and regional office; maintain good coordination with regional office, headquarters, and governing bodies,
- Mobilize funding resources in form of debt and/or grant capital,
- Promote FINCA International in the country,
- Contribute to the development of the FINCA network.

Ideal profile:
- Master’s degree (or equivalent) in related discipline required,
- Experience in commercial/retail banking: 8 years minimum, experience in credit: 4 years minimum,
- International experience in developing countries: 3 years minimum,
- Experience working in microfinance an asset, experience in setting up microfinance programs preferred, branch management exposure preferred,
- Risk Management experience required,
- Proven people management skills (with minimum of 5 direct reports),
- Exposure, and established interest, in working for poverty alleviation,
- Strategic planning exposure a must,
- Experience in cash flow projections,
- Excellent entrepreneurial, leadership, communication skills,
- Self-confidence, decisiveness and common sense,
- High degree of computer literacy a must,
- Fluency in English and local language (if different from English) required.

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Chief Operating Officer (COO)
The COO is responsible for managing the affiliate’s credit process (a complete cycle of crediting activities and related operations), including staffing, products, and procedures. S/he will ensure that the FINCA affiliate offers the most competitive and profitable credit products that also provide the greatest outreach; that these products are implemented in a most efficient, client-friendly, safe, and professional manner; and that the FINCA affiliate has credit staff (loan officers, credit management staff, credit back office staff and other) in adequate numbers and with excellent skills. The final objective of the COO’s activities is to maximize the FINCA affiliate’s outreach to the target group in a sustainable and profitable way. As a member of the management team, s/he shares responsibility for the overall performance and activities of the FINCA affiliate, and participates in making decisions on material issues.

Ideal profile:
- Bachelor’s degree in Accounting, Finance, Economics or Business Administration required, Master’s degree desirable or equivalent work experience,
- 4-year experience minimum in banking or microfinance as a director of operations or as branch manager of a significant branch, previous extensive experience of the management of a microfinance portfolio an asset,
- Experience in developing and implementing strategic/operational plans for financial institutions,
- Excellent organizational, planning, analytical and problem-solving skills,
- High level of customer service and strong willingness to work in the field,
- Strong business management and negotiation skills,
- Experience managing and motivating a large staff,
- Excellent interpersonal, communication and training skills,
- Excellent technical report writing skills and computer literacy,
- Fluency in local language required, working knowledge of English (if not English is not the local language) a plus,
- Availability for domestic travel (up to 30%) and for international travel (up to 10%).

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Chief Financial Officer (CFO)
The CFO is directly responsible for managing all finance and accounting activities of a FINCA affiliate, and supervises its entire financial staff. S/he will ensure that the finance activities will support the FINCA affiliate in pursuing its mission with a minimum of risk and a maximum of efficiency. As a member of the management team, s/he shares responsibility for the overall performance and activities of the FINCA affiliate, and participates in making decisions on material issues.

Ideal profile:
- Degree in Accounting with CPA/ACCA or Chartered Accountancy equivalent required, Master’s Degree is preferred,
- Minimum experience of 5 years,
- International experience desirable, exposure working in the region an asset,
- Extensive experience in best-practice financial management of a company, desirably a bank or other regulated financial institution, experience working for the big 4 audit firms an asset,
- Financial analysis-long/med/short term financial planning,
- Experience working with US GAAP or IAS,
- Demonstrated abilities in budget preparation and management, and general ledger management,
- Treasury management,
- Thorough understanding of operational risk of a financial institution,
- Proficient in MS Office suite, good understanding of IT issues and the role and possibilities of IT in financial management, familiarity with implementing and working with complex integrated management information and accounting systems (including database management),
- Fluency in English and local language.

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HR Manager
The HR Manager (HRM) heads the Human Resources Department and is responsible for oversight of all human resources systems and procedures, including (but not limited to) recruitment and selection, training and development, performance management, conflict resolution, and compensation/rewards management. The HRM is also responsible for the development and implementation of HR policies and procedures. In coordination with the management team, in the service of ensuring that the organization meets its goals, the HRM will develop and implement strategies and systems to ensure that the right human resources are in place at the right time and are working to maximum effectiveness and motivation. The HRM participates actively in regular management meetings and is one of the senior managers of the company.

Ideal profile:
- University degree in General Business, Management, Economics, Human Resources or Personnel Management,
- At least 5 years employment experience in a human resources-related role, preferably with a large international company or organization,
- Experience managing staff required,
- Specific experience in developing a human resources function based on performance management highly desirable,
- Strong knowledge of local labor law and employment practices,
- Enterprising personality with the ability to actively develop systems and policies,
- Excellent quantitative and analytical skills,
- Strong organizational skills,
- Team-player with excellent communication skills,
- Computer literacy (experience with Microsoft Word, Excel and Access),
- Fluency in local language and English languages are required,
- 20% travel within country of operations required.

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IS Manager
The Information Services (IS) Manager reports to the CEO. The IS Manager is in charge of leading a function whose key responsibility is to facilitate alignment of FINCA’s technology with its operational vision based on the information systems strategy, by putting in place IT systems which provide business advantage and increase operating efficiency in serving the FINCA’s clientele. The responsibilities of this position are:
- Review the information systems strategy and advise changes in the light of changes in FINCA operations and external environment,
- Planning and co-ordination of all information systems development projects to support the achievement of FINCA business strategy,
- Oversee timely implementation of information systems projects focused on efficient information exchange within FINCA and delivery of customer services,
- Carry out routine reviews of the core banking system to ensure optimum interactions between the system and users,
- Overall review of the effectiveness of the system and in charge of quality assurance,
- Evaluate developments in the banking industry to ensure that the FINCA core banking system provides state-of-the-art business solutions to users,
- Plan and design disaster recovery plans for the FINCA information systems,
- Overall responsible for designing the information security policy covering information system applications and infrastructure,
- Undertake a review of the branch network connectivity to establish the operating level,
- Coach and mentor staff on information systems development at the country level,
- Carry out annual appraisal of performance and make recommendations on staff training.

Ideal profile:
- University Degree in computer science or equivalent,
- Oracle database management and administration
- Minimum 5-years experience in an IT position in a reputable financial services organization,
- Knowledge of banking regulatory/compliance framework, information systems policies and practice,
- Experience with Windows OS, server configuration and maintenance, networking, and Windows-based scripting languages, and some familiarity with Unix/Linux.
- Experience with more than one operating system / multi sites,
- Strong business (as opposed to technical) performance orientation,
- Excellent project management skills,
- Ability to anticipate problems and proactively takes measures to control or minimize them,
- Ability to network and create positive, mutually co-operative relationships with internal customers,
- Innovation and creativity, ability to translate business needs into technical solutions,
- Energy, determination and flexibility, ability to set realistic, aggressive targets, leads by example, empowers staff, actively displays and rewards target behaviors,
- High level of confidentiality required,
- Fluency in English and local language required,
- Some domestic travel (up to 30%).

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In-house Legal Counsel
The In-house legal counsel (ILC) is the head the Legal Department, working with the senior management of a FINCA affiliate, and with the global Legal Team of FINCA International. In coordination with FINCA’s Office of the General Counsel, the ILC will be responsible for reviewing and preparing contracts and other corporate and legal documents, analyzing the tax consequences of the operations and transactions in which the affiliate participates, representing the affiliate before the regulator, competent courts and other authorities as well as ensuring compliance with labor and employment obligations. In addition, the ILC will be responsible for identifying legal risks associated with the operations of the affiliate and proposing mechanisms for mitigating such risks. The ILC will work and provide legal advice on a wide range of corporate and credit matters, including (but not limited to):
- Corporate compliance with local laws and regulations, including applicable banking regulations, corporate, tax, accounting, and labor matters,
- Legal support in all aspects of the affiliate’s credit operations, including preparing and negotiating loan and security documents, managing foreclosure proceedings, and all litigations,
- Legal support in structuring and monitoring financing agreements with local and international lenders,
- Legal support in managing transformation of the institution into banking financial institution,
- Maintenance of corporate minutes book, contracts and records.

Ideal profile:
- Law degree from a leading university in the country of operations, post-graduate law degree from a western university preferred,
- Admission to the local bar,
- Minimum of 5 years of experience in corporate, tax, commercial, finance/banking law,
- Experience with credit/financing operations, loan and security structuring, foreclosure proceedings; litigations experience is required (experience with commercial banks preferred),
- Experience in labor law preferred,
- Experience with cross-border financing transactions,
- Capacity to work under time pressure,
- Thoroughness and initiative,
- Ability to operate sensitively in multicultural environment and develop effective working relations with colleagues and clients,
- Excellent interpersonal skills,
- Passion for FINCA’s social mission,
- Fluency in local language and English including a demonstrated skill to draft and negotiate contracts in these languages.

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Internal Audit Manager
Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization's operations. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. To that effect, the Internal Audit Manager performs professional internal auditing work which involves managing or conducting performance, operational, financial, IT and compliance audit assignments in the affiliate, and the Region; in coordination with the Regional Internal Audit Manager and other affiliate IAM of the regions, s/he ensures that the affiliate audit plan is executed; s/he provides consulting services to the affiliate management and staff. S/he provides input to development of the annual internal audit plan, all with emphasis on a risk-based approach designed to assist management in the attainment of their objectives. S/he provides supervision to internal auditing staff. S/he maintains all organizational and professional ethical standards and ensures internal audit activities are carried out in compliance with the International Standards for the Professional Practice of Internal Auditing of the Institute of Internal Auditors.

Ideal profile:
- Bachelor’s degree from an accredited college or university required.
- 4 years of professional experience and 3 years of full-time experience in internal auditing, operations, accounting, business analysis, or program evaluation, including 2 years supervisory or project management experience.
- Certified Internal Auditor (CIA) highly desirable; if not a CIA the candidate must be willing to become certified with 18 month of employment with FINCA.
- A second certification/degree in a specialty field (e.g., IT, IT auditing, Fraud or fraud auditing, HR, Legal, Accounting, Microfinance or Banking). This may substitute for one year of required experience.
- Experience in microfinance operations, or banking or auditing in a supervising capacity.
- Knowledge of and skill in applying internal auditing principles and practices, and management principles and preferred business practices.
- Good knowledge of the Standards and Code of Ethics.
- Some knowledge of contemporary risk management and control techniques and working knowledge of contemporary control frameworks, some knowledge of management information systems terminology, concepts, and practices, including but not limited to applicable reporting, disclosure, financial reporting and accounting principles and practices.
- Knowledge of control and risk self-assessment facilitation techniques and knowledge of the environment regulations, and laws.
- Familiarity with the common indicators of fraud.
- Skill in collecting and analyzing data, evaluating information and systems, and drawing logical conclusions.
- Good skill in planning and project management, and in maintaining composure under pressure while meeting multiple deadlines.
- Good skill in negotiating issues and resolving problems.
- Computer skills, including word processing, spreadsheet, systems documentation, and ideally other business software to prepare work papers, reports, memos, summaries, and analyses.
- Excellent skill in effective verbal and written communications in English and local language, including active listening skills and skill in presenting findings and recommendations for improvement.
- Ability to establish and maintain harmonious working relationships with customers, co-workers, staff, and external contacts, and work effectively in a professional team environment.
- Frequent travels within the country of operations and some travel internationally, total amount of travel is around 50%.
- Fluency in English and local language required.

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United States Internal Revenue Code. Donations are tax-deductible.
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